Shipping policy
SHIPPING POLICY
Thank you for shopping with VODA ELEMENT.
We currently ship orders within the United States.
FREE U.S. SHIPPING
We currently offer free standard shipping on all U.S. orders.
There is no minimum order requirement for standard U.S. shipping.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after your order is placed.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when available.
ESTIMATED DELIVERY
Standard delivery typically takes approximately 7–12 business days after order processing.
Delivery times are estimates and may vary depending on destination, carrier delays, holidays, weather conditions, customs processing where applicable, or other circumstances outside our control.
ORDER TRACKING
Once tracking information becomes available, it will be sent to the email address provided during checkout.
Please allow some time for tracking information to update after your order has been handed to the carrier.
INCORRECT SHIPPING INFORMATION
Please carefully review your shipping address before placing your order.
If you notice an error in your shipping information, contact us as soon as possible at support@vodaelement.com.
We will do our best to make changes before your order enters fulfillment. However, we cannot guarantee changes once an order has been processed or shipped.
DELIVERY ISSUES
If your package appears delayed, missing, or has not arrived within the expected delivery timeframe, please contact us at support@vodaelement.com.
We will review the available tracking information and assist you with the next appropriate steps.
Please note that once a package has been transferred to the shipping carrier, final delivery timing may be affected by circumstances outside our direct control.
DAMAGED PACKAGES
If your order arrives damaged, please contact us as soon as possible and include:
• Your order number
• A description of the issue
• Clear photos of the item and packaging
Our support team will review the issue and help determine an appropriate resolution.
QUESTIONS
If you have any questions regarding shipping or delivery, please contact:
support@vodaelement.com
We aim to respond within 1–2 business days.